PROCESSING/CREATION TIME

All of our items are custom-designed and made with love. We aim to dispatch orders within 1-4 business days.

Please note that during peak seasons, time frames may vary. If your event is within 2 weeks, please select express postage at checkout, and advise us of your event date in the notes section.

Please note: if you have ordered an item that includes a design proof before production, or if you have specifically requested a design proof, please be sure to check your email regularly. A delay in approval will mean a delay in processing. In these circumstances, we can't make your item if you haven't approved the design.

ESTIMATED DELIVERY TIMES
All orders are posted from the Gold Coast, Qld. 4213

All items are sent with a tracking number.
Regular post generally takes between 3-10 business days.
Express post generally takes between 1-3 business days

Please note that these are only estimates. For a more accurate time frame, please visit  http://auspost.com.au/parcels-mail/standard-delivery-timetables.html

PICKUP
Pickup is available from Worongary Qld (4213). Please select this option at the checkout. You will receive an email with address details once your order is ready for pick up.

Questions about your order?
Please contact us at topitoffcreations@outlook.com.au if you have any problems with your order.